How buying from Toy Story works
The plain terms for orders on this website.
Terms of sale
Who we are
Toy Story is run by MTN Kitchens and Maintenance Limited, New Zealand. Our store is at Unit 41, 19 Ormiston Road, East Tamaki, Auckland 2019, New Zealand.
Prices
Prices are in New Zealand dollars and include GST. Delivery is added at the checkout and shown before you pay.
Paying
You pay at the checkout on a secure payment page from our payment provider Mollie. Your card details never reach our site. Your order is confirmed once the payment is received.
Delivery and pickup
You choose a parcel by post, our own delivery, or pickup in store. Read about delivery.
Returns
Returns within 14 days of delivery, in the original packaging, for a refund to the way you paid; this doesn't limit your rights under the Consumer Guarantees Act. Read about returns.
Your rights
Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
Your information
How we use your details is on our privacy page.
Questions
Send us a message on the Contact page.
Ask us anything
Send us a message and we'll get back to you.