---
title: "Returns"
url: "https://toy-story.clearagency.ai/returns"
canonical: "https://toy-story.clearagency.ai/returns"
markdown_url: "https://toy-story.clearagency.ai/returns.md"
site: "Toy Story"
publisher: "Toy Story"
language: "en"
updated: "2026-11-15"
breadcrumbs:
  - "Home: https://toy-story.clearagency.ai/"
  - "Returns: https://toy-story.clearagency.ai/returns"
---

# Returns

_Returns_

## Changed your mind?

Returns within 14 days of delivery, in the original packaging, for a refund to the way you paid; this doesn't limit your rights under the Consumer Guarantees Act.

[Contact us](https://toy-story.clearagency.ai/contact)

### How returns work

Returns within 14 days of delivery, in the original packaging, for a refund to the way you paid; this doesn't limit your rights under the Consumer Guarantees Act.
To start a return, contact us and tell us your order number.
Toy Story, Unit 41, 19 Ormiston Road, East Tamaki, Auckland 2019, New Zealand.

## Related pages

**Main pages**

- [Home](https://toy-story.clearagency.ai/) ([Markdown](https://toy-story.clearagency.ai/home.md))
- [About us](https://toy-story.clearagency.ai/about) ([Markdown](https://toy-story.clearagency.ai/about.md))
- [Contact](https://toy-story.clearagency.ai/contact) ([Markdown](https://toy-story.clearagency.ai/contact.md))
- [News](https://toy-story.clearagency.ai/news) ([Markdown](https://toy-story.clearagency.ai/news.md))
- [Page design: Products](https://toy-story.clearagency.ai/page-design-products) ([Markdown](https://toy-story.clearagency.ai/page-design-products.md)): {summary}
- [Products](https://toy-story.clearagency.ai/products) ([Markdown](https://toy-story.clearagency.ai/products.md))
- [Questions and answers](https://toy-story.clearagency.ai/questions) ([Markdown](https://toy-story.clearagency.ai/questions.md))
- [Shop](https://toy-story.clearagency.ai/shop) ([Markdown](https://toy-story.clearagency.ai/shop.md))

## How to cite

Toy Story. “Returns”. Toy Story, 2026-11-15. https://toy-story.clearagency.ai/returns (accessed <date>).

## Company & contact

- **Company:** Toy Story
- **Toy Story:** Unit 41, 19 Ormiston Road, East Tamaki, 2019 Auckland, New Zealand
- **General enquiries:** [dj@clearagency.ai](mailto:dj@clearagency.ai)
- **About:** Toy Story is a New Zealand online toy shop selling teddy bears, dolls and other toys for Christmas gifts. We deliver across the country, or you can pick up in store.

---
[View on site](https://toy-story.clearagency.ai/returns) · [Site index for agents (llms.txt)](https://toy-story.clearagency.ai/llms.txt)