---
title: "Delivery & pickup"
url: "https://toy-story.clearagency.ai/delivery"
canonical: "https://toy-story.clearagency.ai/delivery"
markdown_url: "https://toy-story.clearagency.ai/delivery.md"
site: "Toy Story"
publisher: "Toy Story"
language: "en"
updated: "2026-11-15"
breadcrumbs:
  - "Home: https://toy-story.clearagency.ai/"
  - "Delivery & pickup: https://toy-story.clearagency.ai/delivery"
---

# Delivery & pickup

_Delivery & pickup_

## Getting your toys to you

Three ways to get your order. You choose at the checkout.

### Choose how it reaches you

- Parcel by post — Sent to your address in New Zealand.

- Our own delivery — We bring your order to you ourselves.

- Pickup in store — Unit 41, 19 Ormiston Road, East Tamaki, Auckland 2019, New Zealand.

### Good to know

What delivery costs
Delivery is paid on top of the toys. The checkout shows the price of each way to deliver before you pay.
Parcel by post: $12.00, sent with NZ Post Courier (next working day for most addresses). NZ Post adds $6.00 for a rural address.
Our own delivery: (to confirm: the price and the areas we cover).
Pickup in store: free.
Where we deliver
We deliver within New Zealand.
How long it takes
Parcel by post: NZ Post Courier aims to deliver the next working day. Our own delivery: (to confirm).
Picking up your order
Choose Pickup in store at the checkout and collect your order at Unit 41, 19 Ormiston Road, East Tamaki, Auckland 2019, New Zealand. (To confirm: opening hours for pickups.)
Something wrong with your delivery?
Contact us with your order number and we'll sort it out.

_Need a hand?_

### Ask us anything

Send us a message and we'll get back to you.

[Contact us](https://toy-story.clearagency.ai/contact)

[Questions and answers](https://toy-story.clearagency.ai/questions)

## Related pages

**Main pages**

- [Home](https://toy-story.clearagency.ai/) ([Markdown](https://toy-story.clearagency.ai/home.md))
- [About us](https://toy-story.clearagency.ai/about) ([Markdown](https://toy-story.clearagency.ai/about.md))
- [Contact](https://toy-story.clearagency.ai/contact) ([Markdown](https://toy-story.clearagency.ai/contact.md))
- [News](https://toy-story.clearagency.ai/news) ([Markdown](https://toy-story.clearagency.ai/news.md))
- [Page design: Products](https://toy-story.clearagency.ai/page-design-products) ([Markdown](https://toy-story.clearagency.ai/page-design-products.md)): {summary}
- [Products](https://toy-story.clearagency.ai/products) ([Markdown](https://toy-story.clearagency.ai/products.md))
- [Questions and answers](https://toy-story.clearagency.ai/questions) ([Markdown](https://toy-story.clearagency.ai/questions.md))
- [Returns](https://toy-story.clearagency.ai/returns) ([Markdown](https://toy-story.clearagency.ai/returns.md))
- [Shop](https://toy-story.clearagency.ai/shop) ([Markdown](https://toy-story.clearagency.ai/shop.md))
- [Terms of sale](https://toy-story.clearagency.ai/terms) ([Markdown](https://toy-story.clearagency.ai/terms.md))

## How to cite

Toy Story. “Delivery & pickup”. Toy Story, 2026-11-15. https://toy-story.clearagency.ai/delivery (accessed <date>).

## Company & contact

- **Company:** Toy Story
- **Toy Story:** Unit 41, 19 Ormiston Road, East Tamaki, 2019 Auckland, New Zealand
- **General enquiries:** [dj@clearagency.ai](mailto:dj@clearagency.ai)
- **About:** Toy Story is a New Zealand online toy shop selling teddy bears, dolls and other toys for Christmas gifts. We deliver across the country, or you can pick up in store.

---
[View on site](https://toy-story.clearagency.ai/delivery) · [Site index for agents (llms.txt)](https://toy-story.clearagency.ai/llms.txt)